hello

hello, Guy!

how can I help you today?

I have some coded it well

I parse a json

and hashmap the values

and put the in a listview

https://github.com/gywst/GeoWiki/blob/ReCode/sr...

in onItemClick i iterate thriugh the hasmap again to get the values i need.

lines 202-239

should I be worried by the @SuppressWarnings("unchecked")

is that the right way to do it?

so long as you are casting to the right thing, it will work

you could replace AdapterView<?> with something more concrete

and that would get rid of the warning that you are suppressing

it works :-)

thanks

what should I put in the AdapterView<?>

well, I have not used SimpleAdapter, so I am not completely certain, but ListView<Map<String, String>> should work in your case

Good morning

hello, Ollie!

Ollie: do you have a question?

Quick question for you. (Which of course never ends up being quick)

I need to make an app for work to handle our helpdesk items

With it being behind a firewall and needing either VPN or being on company wifi.. I am planning on cheating and relying on the emails that get sent.

With that said.. it appears I have to practically write an email client backend to make this beast work. Do you have any tips on where to start?

let's back up a step

Ok

"With it being behind a firewall..." -- what is "it"?

Sorry, our ticketing system is web based, but on the corporate lan.

So I can't just do simple(er) web calls to get the info

but email isn't really a replacement for a Web service API

But when a ticket is created we get an email with the details and so forth, and can respond via email

oy

OK

So we can type "resolution=blah blah" and it will put that in the resolution field

Bunch of stupid responses to learn vs being able to type in an app and have it send that way.

well, for sending the email, you have two choices:

1. use ACTION_SENDTO and a mailto: Uri, and have it be delivered by an existing email client, such as the one that got the original email in the first place

2. use JavaMail or some other library to send the email directly

option #1 is far simpler, but does assume the existence of this configured email app, and relies upon the user actually sending the email

(BTW, hello, Jeff -- I will be with you in a moment!)

My thoughts on the app though was to have it basically be a push email client that filters for the ticketing text and formats it correctly

oh, so you want your app to *receive* these emails as well?

yes sir

how many engineer-months do you have for this project?

IOW, this will not be easy to write, particularly if you want the app to be reliable and efficient

As many as necessary

We just started our new system so this is a bonus

personally, I'd prefer a box of chocolates as a "bonus", but that's just me "-)

I didn't think it would be simple, (me and my quick questions ya know) but I figure it would be doable and a great project

Lol

Life is like that sometimes :)

you might want to look at the source for K9 Mail and see whether the backend could be reasonably extracted and reused

Ahh brilliant

I am not aware of any other open source email clients, though there well could be some

but it's gonna be a fair bit of code

K9 is a popular one that people seem to really like, so I trust it

yeah, I use that nowadays, and I haven't had too many problems with it

I have the feeling in a few weeks I will have more questions about this. That is a great place to start thank you!

but, like all email clients, it has its quirks, particularly when dealing with squishy IMAP standards

Jeff: your turn! do you have a question?

hi. general question since you see a lot of different shops. I have a contractor working for me and I need better bug tracking. what online/Internet-based bug tracker do you recommend? I used to use Bugzilla but I suspect that is out of date

yeah, Bugzilla is showing its age

there appear to be two schools of thought for bug trackers:

and really I will need a requirements database/tracker soon

1. use whatever happens to come with your public version control (e.g., issues in GitHub, issues in Google Code)

2. use something dedicated (e.g., Atlassian's JIRA)

personally, since my code is open source, I just use GitHub issues

yes, I'm leaning toward JIRA

I have not interacted with JIRA much, but it felt like Bugzilla on steroids

Ok, good to know I'm on the right track

but, I'm not an enterprise developer anymore and so I have limited experience with the latest-and-greatest in this space

sorry that I don't have more concrete advice for you

Guy: do you have another question?

thanks

Guy: if you have another question, let me know

Ollie: do you have another question?

OK, if anyone has a question, chime in

all the examples of simpleadapter I found used AdapterView<?>

that is the official method signature

you should be able to specify a subclass of AdapterView, and you definitely can replace <?> with the actual data type for the generic

since AdapterView can work with arbitrary data models, they use Java generics to allow for type safety without forcing specific data types in the base class

again, if anyone has any questions, chime in

I think I am done for the day. Thanks again!

should I extend the simpleadapter

?

Ollie: you are very welcome

Guy: I do not see why you would need to

dont know what datatype to use with AdapterView<T>

it should be the same as your cast

so, AdapterView<Map<String, String>>

eclipse didnt't like it :-)

:: shrug ::

then just leave the cast there

OK

again, I don't use SimpleAdapter, so I have not run into this situation

the example I found looked so elegant

I took it :-)

Thank you again

you are very welcom

er, welcome

and that's a wrap for today's chat

next one is Tuesday, 4pm US Eastern Time

the transcript of this chat will show up on http://commonsware.com/office-hours/ shortly

have a pleasant day!